The biggest fear I have with a patient portal is explaining all the abnormal lab results that really aren’t that abnormal. For the doctors reading this you know what I mean. How may slightly high bilirubins or RDWs have you had to gloss over? Well, a new study from the University of Michigan showed that only slightly more than half of patients were able to decipher electronic lab test results on their own. Unless your practice is small and you have the time to do so then get ready to be overwhelmed (even more). Why? Because as Ricky Ricardo used to say, “Lucy, you got some splainin to do!”
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