The VA Problem a Year Later

It’s been about a year since the whole Department of Veteran Affair’s crisis blew up. So, how has it been going since they cleaned house, you ask?  Well, here you go:

Ignored claims, manipulated records, cost overruns and even one facility infested with insects and rodents are among the latest issues uncovered by a blistering VA Inspector General’s report. The auditor’s probe found that more than 31,000 inquiries placed by veterans to the Philadelphia Regional VA office call center went ignored for more than 312 days, even though they were supposed to be answered in five. Perhaps even worse, claim dates were manipulated to hide delays, $2.2 million in improper payments were made because of duplicate records, 22,000 pieces of returned mail went ignored and some 16,600 documents involving patient records and dating back to 2011 were never scanned into the system.

Yup, if we were going to grade this on a scale that uses past history of government fixes then I would say…..it’s going pretty darn well.