Who Wants to Answer Patient Emails? I Do.


A 2014 survey of family physicians finds that “while a vast majority see the benefits of telehealth, only 15 percent are actually using it”.  Is this a surprise to anyone?  I answer at least 5 emails, with patients, a day.  I do this because it is part of the DPC membership.  Now if you want me to do it and not pay me, while working in the industrialized model, then you’re kidding yourself.  Also, most patients will always choose to email you versus having to come in and pay per visit.  This is human nature.  Here is what the also found:

The survey of almost 1,560 physicians, conducted by the Robert Graham Center for Policy Studies in Family Medicine and Primary Care and funded by Anthem, cited infrastructure issues as the primary barriers to telehealth adoption. Slightly more than half of those surveyed cited lack of reimbursement and lack of training as barriers, while 45 percent listed the cost of equipment and 41 percent cited potential liability issues.

Yup, exactly as I thought. No pay. Full liability.  Who wants that?  But DPC fixes this as well.  See how the free market works?

Douglas Farrago MD

Douglas Farrago MD is a full-time practicing family doc in Forest, Va. He started Forest Direct Primary Care where he takes no insurance and bills patients a monthly fee. He is board certified in the specialty of Family Practice. He is the inventor of a product called the Knee Saver which is currently in the Baseball Hall of Fame. The Knee Saver and its knock-offs are worn by many major league baseball catchers. He is also the inventor of the CryoHelmet used by athletes for head injuries as well as migraine sufferers. Dr. Farrago is the author of four books, two of which are the top two most popular DPC books. From 2001 – 2011, Dr. Farrago was the editor and creator of the Placebo Journal which ran for 10 full years. Described as the Mad Magazine for doctors, he and the Placebo Journal were featured in the Washington Post, US News and World Report, the AP, and the NY Times. Dr. Farrago is also the editor of the blog Authentic Medicine which was born out of concern about where the direction of healthcare is heading and the belief that the wrong people are in charge. This blog has been going daily for more than 15 years Article about Dr. Farrago in Doximity Email Dr. Farrago – [email protected] 

  2 comments for “Who Wants to Answer Patient Emails? I Do.

  1. Mamadoc
    January 28, 2016 at 7:47 pm

    Well, duh. That’s the main reason our practice doesn’t engage in this nonsense. Besides the fact that there’s no way to make it really secure. “Benefits of telehealth” my left foot.

  2. Kurt
    January 27, 2016 at 4:39 pm

    Whad ‘ya mean “free” email. Heck, they just leave a “phone” message one has to attend to!!

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