The government shutdown has diverted everyone’s attention from another huge story: Your medical information was compromised this past week.
Medical records are important. Records list your medical problems and drug allergies. When you see the doctor, medical records are critical to appropriate diagnosis and treatment.
The office schedule is important. It tells the staff who is coming in for the day. If you don’t have the schedule, everyone in the office just stares dumbly at the door, wondering who will walk in next.
Beginning last Thursday, January 18, many doctors lost access to all of their patients’ records. They were forced with two options: Try and see patients as best as possible, working blindly, or simply close their doors.
Allscripts is one of the biggest Electronic Medical Records providers in our region. They promote the security of “the cloud.” As long as your doctor has an internet connection, access to your records is easy, safe and secure.
Until…. The cloud is hit with Ransomware, locking up data so no one can access it.
Allscripts released this statement: “Allscripts is investigating a ransomware attack impacting a limited number of applications.”
Actually, that’s a lie.
It was not limited.
It knocked out the whole freaking thing. It was huge… gigantic… total.
Your doctor cannot access your medical records. …Period!
Since Thursday, medical offices have been totally dead in the water. Offices cannot even access their schedules.
Allscripts did a conference call on Friday and it consisted of nothing more than “we are working on this.” Important questions went unanswered.
Was patient data altered? “We don’t think so….”
Was patient data lost? “So far, we don’t think so. We’re keeping our fingers crossed.”
Impacted doctors are furious.
Patients should also be angry and afraid because their safety is threatened.
As of this writing, day number four, the service is still partially down.
This flawed system of electronic medical records has been forced down the throats of physicians at a very high cost.
Now, it is blowing up!