Cigna Making Your Life Easier

This was emailed to me:

I don’t know if you saw the email Cigna distributed this week.

They started strong:

“We’re committed to making it easier for you to do business with us.”

And then immediately disappointed:

“Our new Precertification web page is one of the many ways…”

It’s almost like a giant insurance company has no idea what a physician’s office does all day.

Thought you might be interested in this bit of hypocrisy.

Editor’s Note: Just another day in the life of a doctor.  

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