This was emailed to me:
I don’t know if you saw the email Cigna distributed this week.
They started strong:
“We’re committed to making it easier for you to do business with us.”
And then immediately disappointed:
“Our new Precertification web page is one of the many ways…”
It’s almost like a giant insurance company has no idea what a physician’s office does all day.
Thought you might be interested in this bit of hypocrisy.
Editor’s Note: Just another day in the life of a doctor.