It might sound strange, but I gave this some thought after a review of financial planning software. The overwhelming majority of financial planners use software that takes in financial data and then spits out reams of reports and charts that (in great detail) “predict” future accumulations of money and more.
I don’t use this software in our practice and I think it comes from my background in medical practice. First, we all know the futility of making predictions far out in time. When asked the future course of a patient with a serious disease, we know of the tremendous variables involved in making prognostic guesses. It is the same with finance, yet it is common practice in the industry to do exactly this.
But even more important is the distillation of what I think most patients and most financial planning clients really want. They want their doctor/planner to be smart and empathetic, and to give advice that is the patients/clients best interest ALL of the time. They don’t want or need copies of studies that provide support for the physician’s opinions and advice. They don’t want charts showing survival curves (of either life or a portfolio). I think that part of the despair in using EHRs comes from having to document “complexity of medical decision making” and more that ruins the simple concept of giving caring and well thought out advice.
It was such a more rewarding way to practice when I could just write in the chart the advice I had given and then just arranged follow up. I guess software for either medicine or finances is what patients/clients don’t want.