John Hayes, Jr., MD

New Year’s Resolutions Part 2

We’re sharing some additional new year’s resolutions that can help to make your private practice be the most successful it’s ever been. 1. Be Accountable to yourself Hold yourself accountable for the business of private practice because no one else will.  Learn to lean on your team which at a minimum must include an Attorney familar with…

Life’s Sanity Mantra

The most important revelation with regard running a practice and indeed our lives in an efficient and happy manner, really comes from Michael Gerber. I call it life’s sanity mantra. Michael first said in his landmark book many years back The E-Myth that ‘…we cannot manage people because people are basically unmanageable’. Give up trying to manage your…

Unacceptable

How did we ever let healthcare in the USA get this bad? The way physicians are being treated and bulldozed by the government and third-party carriers right now is despicable. Although there are glimmers of hope here and there, it looks like there are now attempts to hijack even more aspects of patient care. One fact though…

Your Most Important Patient Satisfaction Tool

In private practices especially you can tell so much about a doc based just upon how staff answers the phone. Now of course, this is something you should check regularly and do with kindness. Timing of replies, staff attitude, and how questions are handled are just three simple issues we all need to be aware of. These…

Are Poor Staffing Issues Killing Your Private Practice?

Quite possibly. Here’s exactly what to do about it. Much of what we see creating unneeded stress in private practices today is a direct result of the owner physician not having an adequate staffing plan in place. Specifically, it’s the absence of a clear, frequently updated, written staffing, compliance and HIPAA plan every staff person…

The Harry Truman Way

What’s in Your Library? What’s in Your Head? How about Harry Truman’s Way. Probably tons of books, videos, audiotapes and CDs, if you are like most docs. A bigger question is which ones have the biggest impact on you and why? For the last few months, one of my recreational reads has been “Truman”, by…

About That MBA For Physicians

Lets face it; most of us do not have or want MBAs. Yet modern practice demands business skills sets. Time after time direct care practices have proven an MBA is not necessary. The reality is if physicians simply adopt this mindset first, then use sound business strategies there would be many more successful and direct…