We don’t have enough doctors and the backup plan is making it worse.

Over the past two years, a lot of physicians have retired or moved into hospital administration (talk about going over to the dark side!).  There are lots of reasons, but the pace has certainly picked up.

Fewer medical students are choosing the cognitive specialties.  This means we don’t have enough Primary Care Doctors (PCP’s), Neurologists, Endocrinologists, Infectious Disease Specialists, Rheumatologists and probably a bunch of other fields I’m forgetting.  How bad is it?  New appointments in all of these fields range from more than a month to more than six months.

Our Internal Medicine practice closed to new patients months ago. We are overwhelmed and regret not closing the door to new patients earlier. We are only human and cannot manage every patient in our region. Nonetheless, our incoming phone calls are mainly new patients looking for a doctor.  The volume of these calls is astonishing.

Thanks to the specialty shortages, the challenge of being a PCP is getting worse.  Patients are unhappy at referral delays and this creates some increased malpractice exposure.

Worse, the quality of Primary Care Doctors appears to be rapidly declining. If you are a medical student who is “cream of the crop,” why would you even think of Primary Care?

So, what is the backup plan?

Answer: Nurse Practitioners and Physicians Assistants.  It makes sense, right?  They take some of the workload off of the overwhelmed physicians in short supply.  You send the easier patients to the PA’s and NP’s so you can focus your resources.

How’s that working out?   HORRIBLE!!!

We are adding physician extenders at an amazing pace.  Not just PCP’s are doing it.  Neurologists, Endocrinologists, Rheumatologists, GI doctors and others are doing it. Yet, appointment waiting times are longer than ever.  How can this be true?Ask the specialists and they will all tell you the same thing.  They are getting clobbered with silly, stupid and time wasting referrals.

In the old days of primary care, the doctors did their best to handle and work up problems, saving the specialists for the tough and challenging cases.  Even if you knew the patient needed a specialist, you took pride in laying the groundwork for an evaluation, “tying up the patient in a nice little package for the specialist,” speeding up the process.  Now, Medical Care “providers” are little more than triage specialists.  Nothing gets evaluated.

Have a bit of anemia?  Hematology consult!  Your toes are a bit tingly?  Neurology consult!  Your fasting sugar is 145?  Endocrine consult!  Do your knees hurt?  Rheumatology evaluation!  Memory a bit off?  STAT Neurology evaluation!  Trace protein on your diabetic screen?  Nephrology!

The problem accelerates.  The specialists now have to hire physician extenders to help their backlog of referrals.  Yet, this only accelerates the trouble.  The Cardiology PA sees someone with atypical chest pain who also makes a comment about something tingling and a Neurology Consult is added.  For good measure, the chest pain seems like shoulder pain so a Rheumatology consult is added.  Worse, when the patient takes an unexpected direction, perhaps slipping into congestive heart failure, the non-physician provider is befuddled and is unable to address the Cardiology problem.

Meanwhile, GI hires lots of physician extenders.  The nice thing with GI is most new patients just need a procedure and the extender thing sort of works.  Yet… Heaven help you if you have an actual challenging GI diagnosis like Crohn’s Disease, which really needs a physician with experience and training.

In other words, the number of medical visits is sky-rocketing, but the number of medical visits resulting in definitive plans is less.  We are churning the patients through with more encounters and extra testing than ever but with little evidence of useful treatment.

Patients seen in a PCP office, almost always a PA or NP, may be referred to multiple specialists and even end up as a hospital inpatient, yet NEVER SEE A DOCTOR anytime in the process even while an inpatient!. Thirty years ago, my colleagues would have gasped in horror!   But now?  It has become the new normal.

We need more doctors.  We need more training programs.  We need to increase the pay of shortage specialties.  This sounds like a lot of money, but step back and look at the disaster we have now.  Tons of bad care with inconclusive evaluations are not cheap.   More and more inadequate care simply costs lots of money.’

Education matters!  Knowledge and experience matter!

Many on this blog warn of trouble in the future if we don’t act.  But, it’s too late!  It’s happening now!

Go ahead!  Try to get a timely appointment with a PCP or any of the above specialists in less than a month.  Now, request the appointment only with a doctor.  See what happens.

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