Did Atlas Really Shrug?

So as my transition to compact membership-driven care starts I am wrapping up some details; refills and messages are mine still for another month. Today I declined a refill of a med that must be renewed every six months by clinic policy.  She was obligated to schedule with us, and she did schedule to see the midlevels with a great deal of complaining – she wanted the meds, not the visit.  It was 7 months since her last visit, and 12 months before that, and she has been getting refills essentially straight through, sending messages (over 20 in the last year and a half.)  This is why I am quitting.  The income from the two visits doesn’t come close to offsetting the costs of staff time, overhead, risk, and my time that this person represents.  She deserves the box store style care she will get – but she will complain nonetheless.  I wondered at some point in the past in situations like this if this type of person would regret taking us for granted and driving this change to take place.  Now? I don’t think so and I don’t care.  Maybe I am getting wiser, maybe more jaded, and maybe I am just listening to Atlas Shrugged again. 

For those who have read Atlas Shrugged in the past, I recommend the 62-hour listen to the audible book version.  Those that have not read it I strongly recommend it – it will not fit with anyone’s beliefs perfectly, but anyone can see the wisdom and the warning in it.  I was reminded of the book when shrinking my practice down to a more manageable size.  Several times my office manager told me that a patient had said, and he quoted them, “He can’t do that! He has always been my doctor!”  One of those who said that owed over three thousand dollars and had not paid anything in years.  She had the need of a doctor, but not the ability to pay, so she assumed she would get a lifetime of free care from me and I would magically make it all work.

So it turns out I can do that.  I can quit, I can leave, I can move on with my life as I see fit.  I can shrug, and tip the earth off my shoulders, and stand tall again.  

The world has for so long used our desire to help others as a trap to keep us enslaved.  Yes, doctor, I see you want vacation, a 40 hour work week, a decent income.  But you see there just isn’t any money left after all the sick people, the administration, the CEOs, the staff.  And you CAN”T leave just yet.  There are sick people, dying people that need you.  And we need you to produce the income that you will see a tiny percentage of.  We cannot make it without you.

I leave with two remarks: The first is the most important phrase of the book.  Memorize it, and see how often it manifests in your life.

“From each according to their ability, To each according to their need.”

The second remark: you will get to a point in the book when a radio broadcast is hijacked and a man gives a speech.  Skip that part, it’s like 90 pages of redundancy. 

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